When you opt in to receive text messages from us, we may collect:

• Your mobile phone number

• The content of text messages exchanged with us

• Date and time of messages

• Technical or support-related information you voluntarily provide

We collect only the minimum information necessary to provide customer care and technical support.

Your information is used exclusively for the following purposes:

• Providing customer service and technical support

• Responding to ALICE-related inquiries

• Troubleshooting issues and coordinating support

Text message data is not used for marketing, advertising, analytics, profiling, or promotional purposes.

We process personal information based on:

• User consent, provided when you opt in to receive text messages

• Our legitimate interest in providing customer and technical support services

You may withdraw your consent at any time.

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Skylight Visual Media Ltd, from 1-888-604-4424 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 519-574-0018 or hello@hammeranvilvr.com. Mobile opt-in information is never shared with third parties.

We do not sell, rent, or share personal information for marketing or promotional purposes.

Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Any information sharing referenced elsewhere in this policy explicitly excludes mobile opt-in data

Information may only be disclosed if required by law or to comply with legal obligations.

Skylight Visual Media Ltd. is based in Canada. If you are located outside Canada, your personal information may be processed and stored in Canada or other jurisdictions where privacy laws may differ from those in your country of residence.

We take reasonable steps to ensure appropriate safeguards are in place to protect your information.

We retain text message data only for as long as necessary to:

• Provide customer and technical support

• Meet legal or regulatory requirements

• Resolve disputes or enforce agreements

When information is no longer required, it is securely deleted or anonymized.

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.

You have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Withdraw consent or restrict certain processing

Requests can be made using the contact information below.

If you have questions about this Privacy Policy or our privacy practices, contact:

Skylight Visual Media Ltd.

Phone: 1-888-605-4424

Email: hello@hammeranvilvr.com